Shipping policy

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.

Shipping Methods & Delivery Time

  • We offer multiple shipping options at checkout, please choose the shipping method you preferred.
  • Delivery times are estimates and may be affected by factors beyond our control, such as carrier disruptions, or weather conditions.

Shipping Rates

  • Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

International Shipping

  • We are currently not accepting any international order yet.  If you have any question, please free feel to contact us.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

Address Accuracy & Undeliverable Packages

  • Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.

Lost, Delayed, or Damaged Shipments

  • If your package is lost or significantly delayed, please contact us at creatorsolo2025@gmail.com for assistance.
  • For damaged items, please provide photos of the damage within 3 days of delivery for resolution.

Contact Us

For any shipping-related inquiries, please reach out to us at creatorsolo2025@gmail.com